Terms of service
SoyJincho Terms of Service
Last Updated: November 10, 2026
Welcome to SoyJincho! Our website, https://soyjincho.com, offers apparel, accessories, and merchandise inspired by Nicaraguan culture.
These Terms of Service ("Terms") govern your use of our website and purchases from our online store.
By accessing our website or placing an order, you agree to these Terms to the extent permitted by applicable law. Please read them carefully.
1. General Information
This website is operated by SoyJincho. Throughout these Terms, "SoyJincho," "we," "us," and "our" refer to the business operating this online store.
Our store uses Shopify to provide its e-commerce platform.
We reserve the right to modify our product offerings and website features, subject to applicable law and existing customer obligations.
2. Eligibility and Website Use
By placing an order, you represent that you are legally capable of entering into a purchase agreement or have appropriate parent or guardian authorization.
You agree not to use our website for fraudulent, unlawful, abusive, or unauthorized purposes.
You may not interfere with the operation or security of the website or attempt to access systems without authorization.
3. Products and Descriptions
SoyJincho offers apparel and accessories featuring culturally inspired designs.
We make reasonable efforts to provide accurate product descriptions, images, colors, sizing information, and pricing.
Actual product colors may vary slightly because of screen settings and manufacturing characteristics.
Please review individual product descriptions and size charts before purchasing.
Product availability and designs may change without notice. Changes will not alter confirmed orders except as permitted by law or agreed with the customer.
4. Made-to-Order Merchandise
Some of our products are made or prepared specifically after an order is placed.
Products clearly identified before purchase as made-to-order, personalized, or final sale may have restrictions on discretionary returns, exchanges, and cancellations.
These restrictions do not affect applicable rights concerning defective, damaged, incorrect, or materially misdescribed products.
Full details are available in our Return & Refund Policy.
5. Pricing and Payment
All prices are displayed in U.S. dollars unless otherwise indicated.
Applicable taxes and shipping charges are calculated and displayed during checkout.
Payment must be authorized before we process an order.
We reserve the right to correct pricing errors. If an error affects an order, we will contact you regarding available options, including cancellation and an appropriate refund when applicable.
6. Orders and Acceptance
An order confirmation acknowledges receipt of your order but does not necessarily mean the order has been accepted for fulfillment.
We may cancel an order for legitimate reasons, including unavailable merchandise, suspected fraud, payment problems, or material pricing errors.
If we cancel an order after payment has been collected, we will issue an appropriate refund.
We reserve the right to limit quantities when reasonably necessary.
7. Shipping and Delivery
SoyJincho currently ships within the United States only.
Shipping charges, delivery options, and applicable taxes are displayed during checkout.
Qualifying U.S. orders with a merchandise subtotal of $150 or more receive free standard shipping.
Some products may be prepared after purchase, and processing times are separate from shipping transit times.
Delivery dates are estimates unless expressly guaranteed.
For complete details, please review our Shipping Policy.
8. Returns, Refunds, and Exchanges
Our Return & Refund Policy governs product returns and exchanges.
Eligible standard merchandise may be returned within 30 days of delivery, subject to the conditions stated in that policy.
We do not charge restocking fees for eligible returns.
Clearly identified made-to-order, personalized, or final-sale merchandise may not qualify for discretionary returns or exchanges.
Defective, damaged, or incorrectly supplied merchandise remains subject to applicable consumer protections.
Please review our Return & Refund Policy.
9. Order Changes and Cancellations
If you need to modify or cancel your order, contact us immediately at ventas@soyjincho.com.
Some merchandise enters preparation or production shortly after purchase. We cannot guarantee changes or cancellations once that process begins.
Nothing in this section limits rights provided by applicable law.
10. Intellectual Property
The SoyJincho name, original designs, logos, website content, photographs, and other creative materials are protected by applicable intellectual-property laws.
You may not reproduce, distribute, commercially exploit, or use our protected content without authorization, except as permitted by law.
References to third-party names or materials do not imply endorsement or affiliation unless expressly stated.
11. Customer Content and Feedback
You may contact us with feedback, suggestions, or reviews.
If you submit content for publication, you represent that you have the right to share it and that it does not violate applicable laws or third-party rights.
We may use voluntarily submitted feedback for legitimate business purposes, subject to applicable law and our Privacy Policy.
12. Third-Party Services and Links
Our website may contain links to third-party platforms or services, including payment providers and social-media websites.
Those services may have their own terms and privacy practices.
We are not responsible for independent third-party websites or services outside our control, except as required by law.
13. Privacy and Customer Information
We respect your privacy and handle personal information as described in our Privacy Policy.
By using our store, you acknowledge that we process information necessary for orders, customer support, and other purposes described in that policy.
14. Website Availability and Disclaimers
We work to maintain an accurate, reliable, and secure shopping experience.
However, occasional website interruptions, technical errors, or service disruptions may occur.
To the extent permitted by applicable law, we do not guarantee uninterrupted access to the website.
Nothing in these Terms excludes warranties, remedies, or consumer protections that cannot legally be excluded.
15. Limitation of Liability
To the extent permitted by applicable law, SoyJincho is not responsible for indirect or consequential losses arising solely from website interruptions or circumstances beyond our reasonable control.
Nothing in these Terms limits liability or remedies that cannot legally be limited, including applicable rights concerning defective products, fraud, intentional misconduct, or other protected claims.
16. Governing Law
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.
Nothing in these Terms deprives customers of legal rights or remedies provided by applicable federal or state law.
17. Changes to These Terms
We may revise these Terms to reflect changes in our business operations, products, or applicable laws.
Updated Terms will be posted on our website with a revised effective date.
Material changes will apply prospectively where required by law and will not retroactively eliminate rights arising from previously completed purchases.
18. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
19. Contact Information
If you have questions regarding these Terms or your order, please contact:
SoyJincho Customer Support
Email: ventas@soyjincho.com
Website: https://soyjincho.com
Thank you for choosing SoyJincho and supporting merchandise inspired by Nicaraguan culture.
SoyJincho — Llevá tu orgullo nica dondequiera que vayás.