Contact SoyJincho

We're here to help!

Whether you have questions about sizing, products, shipping, returns, or an existing order, the SoyJincho team is happy to assist you.

Customer Support

Email: ventas@soyjincho.com

Website: https://soyjincho.com

Customer service phone: (669) 278 - 6316

Business mailing address: 501 N Santa Cruz Ave., Los Gatos, CA 95030

Order Questions

For questions about an existing order, please include your order number and a brief description of your request.

Returns and Exchanges

To request a return or exchange, please contact our customer support team before sending merchandise.

All returns require authorization and return instructions.

For eligibility and additional details, please review our Return & Refund Policy.

Our Store

SoyJincho is an online apparel and accessories brand celebrating Nicaraguan culture.

We do not currently operate a public retail storefront.

Please do not mail returns to our business mailing address unless specifically instructed by our customer support team.

SoyJincho — Llevá tu orgullo nica dondequiera que vayás.