Shipping policy
SoyJincho Shipping Policy
Last Updated: November 10, 2026
At SoyJincho, we're proud to bring Nicaraguan culture, creativity, and style to your doorstep. Every order is prepared with care, and we want your shopping experience to be clear and enjoyable.
1. Shipping Destinations
SoyJincho currently ships within the United States only.
International shipping is not available at this time.
2. Order Processing
Some products are made or prepared specifically after an order is placed.
Preparation times may vary depending on the merchandise and order volume. Order processing time is separate from shipping transit time.
3. Shipping Rates
For eligible products assigned to our T-shirt shipping profile, standard U.S. shipping rates are:
| Merchandise subtotal | Shipping charge |
|---|---|
| $0.00–$44.99 | $4.95 |
| $45.00–$84.99 | $6.95 |
| $85.00–$124.99 | $9.15 |
| $125.00–$149.99 | $11.35 |
| $150.00 or more | FREE |
Other product categories, including accessories, and orders combining merchandise from different shipping profiles may have different shipping calculations below $150.
Your available shipping options and final shipping charges are displayed at checkout.
4. Free Shipping on Orders $150+
SoyJincho offers FREE standard shipping on qualifying U.S. orders with a merchandise subtotal of $150 or more.
The promotion applies automatically. No promotional code is required.
The $150 threshold excludes taxes and shipping charges.
5. Delivery Estimates
Delivery times depend on product preparation, destination, and carrier availability.
Holidays, severe weather, carrier disruptions, and other circumstances beyond our reasonable control may affect delivery.
Unless expressly guaranteed, delivery dates are estimates.
6. Order Tracking
When tracking becomes available, we will send shipment information to the email address associated with your order.
Orders containing multiple products may arrive in separate packages.
7. Shipping Address Accuracy
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us immediately. We cannot guarantee address changes once fulfillment or shipping has begun.
8. Lost, Damaged, or Incorrect Orders
If your order appears lost, arrives damaged, or contains incorrect merchandise, please contact us.
Include your order number, a description of the issue, and photographs when applicable.
We will review the situation and work toward an appropriate resolution under our Return & Refund Policy and applicable consumer protection laws.
9. Customer Support
SoyJincho Customer Support
Email: ventas@soyjincho.com
Website: https://soyjincho.com
Thank you for supporting SoyJincho and celebrating Nicaraguan culture with us.
SoyJincho — Llevá tu orgullo nica dondequiera que vayás.